General Manager

Company:       Legacy Development, LLC                                                           

Job Title:                    General Manager- ONE Daytona, Florida

A.  RESPONSIBILITIES AND DUTIES

LEGACY Development is celebrating 20 years with the same unwavering goal of creating world-class retail and mixed-use developments. Since 1995 the team at LEGACY has had a hand in creating more than 50 projects with over 31 million square feet of commercial space across 14 states. Our recent development project is located in Daytona Beach, Florida known as ONE Daytona. This retail and entertainment destination that will feature approximately 300,000 square feet of prime real estate including world-class shops and restaurants, premium residential lofts, and hotel accommodations. ONE Daytona is located in east Central Florida at the crossroads of I-95 and I-4, across from Daytona International Speedway and just four miles from the “World’s Most Famous Beach”. We are seeking for a General Manager to handle the job duties as defined below.

Essential Duties and Responsibilities

Primary responsibility is to direct and coordinate the day-to-day operational activities of the assigned center, including supervision of staff, ancillary income, risk management, marketing, safety/security, maintenance, landscaping, lease administration and tenant placement.

Full financial responsibility for assigned center for budgeting, reforecasting, and improving net income beyond approved budget.

Preparation of monthly and other periodic reports.

Assure the proper set up and termination of leases,  management of payables and receivables, billing and receipt of operating expense escalations and CAM recoveries.

Maintains communication with tenants to improve performance.  Promotes effective business relationship to convey company operational policies.

Quantify and compare lease terms (rent abatements, TI costs, rental rates, etc.).

Approves all lease abstracts for quality and content.

Reviews and approves all year-end tenant reconciliations.

Ensures compliance with OSHA.  Monitors crime statistics.  Ensures compliance with CMO procedures and applicable government regulations.  Takes corrective action, as needed.

Contracts with outside vendors, including obtaining bids, executing contracts and executing purchase orders.  Monitors contractor performance and approves payables.

Evaluates center for property needs and recommends improvements as required.

Oversees the condition and maintenance programs of key asset systems, HVAC equipment, electrical equipment and property vehicles.

Monitors on-site tenant construction for compliance with approved plans.  Works proactively with others to ensure minimal revenue loss from commencement dates.

Responsible for Marketing to insure that all programs are consistently innovative, targeted and effective.

Maintains positive relationship with local community.  Has good working knowledge of political and regulatory changes that may impact center operations.  Takes corrective action and informs others as needed.

Other duties as assigned.

Supervisory Responsibilities

Hires, trains, and supervises center personnel.  Provides objectives, evaluates performance and gives interim and annual performance reviews of direct reports.  Ensures compliance with company personnel policies and applicable laws.  Direct reports may include Marketing, Facility Manager and Office Coordinator staff.

May supervise non-exempt, exempt or professional employees.  Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.  Responsibilities may include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding, counseling and disciplining employees; addressing complaints and resolving problems.

B.  QUALIFICATIONS

Education and/or Experience

Required: Bachelor’s degree from four-year college or university; 3-5 years related experience; minimum 3 years management experience or equivalent combination of education and experience. 

Must have thorough knowledge of commercial real estate including a broad understanding of finance, leasing, legal, construction, the day-to-day operations of maintenance, security and housekeeping functions, and the tenant relations requirements of managing retail and office properties.

Qualifications

Proven ability to work independently as a leader and as a team member.  Ability to work in an organized, efficient manner with a high level of accuracy, attention to detail, and follow-through.

Three to five years Property Management. Basic understanding of accounting and accounting principles.  Excellent verbal and written communications skills.  Customer services and/or customer contact experience.  Fluency in basic computer skills (Microsoft Word, Excel, Outlook).  Financial analysis skills.  Ability to respond to emergencies at any time.

Language and Communication Skills

Strong written and verbal skills.  Ability to understand and carry out industry specific written and oral direction.  Positive, innovative approach to problem solving.  Presents ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion in order to reach the goals/objectives of the organization.

Ability to communicate effectively with tenants, vendors, employees and managers regarding center operations or personnel issue